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Agentic Artificial Intelligence in Healthcare Systems: A Systematic Review of Autonomous Discharge Coordination, Task Routing, Human Oversight, Safety Guardrails, and Workflow Accountability
Agentic artificial intelligence systems—those capable of planning, executing, adapting, and learning across operational tasks—are beginning to influence healthcare administrative workflows. Their emergence raises important questions about autonomy, safety, oversight, and accountability in hospital systems. This systematic review examined the development and deployment of agentic AI in healthcare operations from 2017 to 2026. The review focused on autonomous discharge coordination, task routing, human oversight, safety guardrails, and workflow accountability. A PRISMA 2020–aligned search was conducted across PubMed, Scopus, IEEE Xplore, and Web of Science. Studies were screened by two reviewers, and eligible records were synthesised narratively according to task type, agent capability, oversight model, safety mechanism, and deployment maturity. The evidence base was nascent, heterogeneous, and dominated by predictive, prototype, implementation, and early deployment studies. Most systems supported discharge planning, workflow prediction, task prioritisation, or operational decision support rather than fully autonomous execution. Agentic AI has substantial potential to improve hospital operations, especially in discharge coordination and workflow routing. However, real-world deployment requires stronger safety engineering, prospective evaluation, explicit human oversight, and auditable accountability structures.
Journal of Health Informatics and Digital Systems
Review | Open access | 20 July 2026 | Article: 139
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AI-driven Diagnostics Artificial Intelligence in Health Informatics Artificial Intelligence in Healthcare Big Data in Healthcare Clinical Data Mining Clinical Decision Support Systems Clinical Informatics Computer Vision Connected Health Systems Deep Learning Digital Health Digital Healthcare Innovation Digital Transformation in Healthcare Electronic Health Records Ethical AI in Healthcare Explainable AI Health Data Analytics Health Data Privacy Health Informatics Health Information Management Health Information Systems Health System Optimization Health Technology Assessment Healthcare Data Science Healthcare Informatics Healthcare Information Security Healthcare Management Healthcare Management Information Systems Intelligent Medical Systems Internet of Medical Things (IoMT) Interoperability in Healthcare Systems Machine Learning Medical Data Analytics Medical Data Management Medical Imaging Mobile Health (mHealth) Natural Language Processing Precision Medicine Predictive Analytics Remote Patient Monitoring Smart Healthcare Systems Telemedicine Wearable Health Technologies e-Health




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