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Conversational Artificial Intelligence Assistant for Generating Structured Quality Improvement Reports from Incident Narratives, Safety Event Classifications, Root-Cause Analysis Notes, and Performance Metrics
Quality improvement reports distill incident narratives, safety classifications, root-cause analyses, and performance metrics into actionable learning documents. However, compiling these materials remains a manual, cognitively burdensome task that can delay organizational learning after safety events. Healthcare organizations often hold rich safety data across reporting systems, RCA documents, dashboards, and governance records. Yet these inputs are rarely transformed into standardized QI reports through a single coherent workflow. This article proposes a conversational artificial intelligence assistant that engages quality officers in a structured dialogue, retrieves relevant safety-event evidence, and generates a draft QI report following a pre-specified template. The assistant is conceptualized as a human-supervised system rather than an autonomous decision-maker. The proposed assistant includes an incident narrative NLP module, safety classification aligner, RCA note retriever, performance metric trend summarizer, and template-guided large language model. These components would support structured reporting while preserving human review and organizational accountability. The assistant could shorten the time from incident review to report drafting, improve reproducibility across QI documentation, and reduce administrative burden for patient safety teams. Its value would depend on careful grounding, privacy protection, verification workflows, and user trust. Conversational AI offers a pathway toward AI-augmented safety reporting that supports, rather than replaces, human expertise. The proposed model emphasizes structured synthesis, transparent evidence use, and a learning culture in healthcare quality improvement.
Journal of Health Informatics and Digital Systems
Original Research | Open access | 25 February 2025 | Article: 143
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AI-driven Diagnostics Artificial Intelligence in Health Informatics Artificial Intelligence in Healthcare Big Data in Healthcare Clinical Data Mining Clinical Decision Support Systems Clinical Informatics Computer Vision Connected Health Systems Deep Learning Digital Health Digital Healthcare Innovation Digital Transformation in Healthcare Electronic Health Records Ethical AI in Healthcare Explainable AI Health Data Analytics Health Data Privacy Health Informatics Health Information Management Health Information Systems Health System Optimization Health Technology Assessment Healthcare Data Science Healthcare Informatics Healthcare Information Security Healthcare Management Healthcare Management Information Systems Intelligent Medical Systems Internet of Medical Things (IoMT) Interoperability in Healthcare Systems Machine Learning Medical Data Analytics Medical Data Management Medical Imaging Mobile Health (mHealth) Natural Language Processing Precision Medicine Predictive Analytics Remote Patient Monitoring Smart Healthcare Systems Telemedicine Wearable Health Technologies e-Health




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