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Patient transfer delays from the emergency department, post-anaesthesia care unit, and outside facilities are a major source of hospital congestion. These delays can convert local unit constraints into system-wide capacity failure when demand and transfer readiness are not coordinated in real time. Hospital command centres increasingly monitor bed status, queue length, and operational pressure, but many remain reactive. They often identify congestion only after transfer queues have formed, particularly when demand, cleaning delays, isolation needs, and staffing shortages converge. This article proposes an AI-enabled hospital command centre framework for predicting patient transfer bottlenecks. The system would fuse real-time admission requests, unit occupancy, bed cleaning duration, isolation requirements, and staffing constraints into a dynamic bottleneck risk score. The framework includes an admission request projection module, a unit occupancy forecasting engine, a bed-cleaning-time estimation model, an isolation-delay calculator, and a staffing-aware transfer-capacity reasoner. Together, these components would estimate whether each receiving unit can absorb expected transfer demand. The system would provide command centre staff with a rolling risk map of potential transfer bottlenecks up to four hours ahead. This would support earlier load-balancing, cleaning prioritisation, staffing escalation, and transfer-routing decisions. A predictive command centre could shift hospital flow management from reactive queue monitoring to proactive bottleneck prevention. Such a framework should be evaluated prospectively before operational deployment.

Smart hospitals increasingly combine artificial intelligence, real-time data streams, operational dashboards, and automated decision support to coordinate care delivery. These systems aim to improve hospital throughput, staff efficiency, resource use, and patient safety. This systematic review synthesised evidence on AI technologies used in smart hospital management from 2017 to 2023. The review focused on command centers, real-time workflow monitoring, operational dashboards, and automated decision support systems. A PRISMA 2020-compliant review process was used, including structured database searching, dual screening, and narrative synthesis. Extracted data covered study characteristics, AI methods, deployment maturity, data sources, integration patterns, and reported operational impact. The evidence base was concentrated on hospital command centers, predictive dashboards, and patient-flow analytics. Real-time workflow monitoring and automated decision support were less mature, and prospective evaluations of operational or clinical impact were uncommon. AI-enabled smart hospital management is technologically promising but remains unevenly implemented and weakly evaluated. Current evidence supports cautious adoption, local validation, and stronger evaluation designs before claims of sustained operational transformation are accepted.