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Smart Hospital Artificial Intelligence System for Predicting Nurse Call Button Demand Using Patient Acuity Levels, Room Location, Prior Call Frequency, Time-of-Day Patterns, and Unit Staffing Ratios
Nurse call buttons are a core communication channel through which hospitalised patients request assistance, reassurance, symptom support, and routine care. When call demand is high, nurses may experience overload, interruptions, and competing priorities that delay responses to urgent needs. Current approaches to call demand management are largely reactive and shift based. They often overlook rapid fluctuations driven by patient acuity, prior call behaviour, room geography, time-of-day routines, and staffing conditions. This article proposes a smart hospital AI system for short-term prediction of nurse call button demand at the room or unit-zone level. The framework is conceptual and system oriented, with emphasis on how operational data streams could support proactive nursing workflow decisions. The system includes a patient acuity scoring module, call history learner, circadian pattern analyser, room-location spatial modeller, staffing-ratio adjuster, and real-time demand forecasting dashboard. Together, these components would translate fragmented operational signals into interpretable demand forecasts. The proposed system would support proactive allocation of nursing resources by identifying rooms or zones likely to generate elevated call demand. It could also guide anticipatory rounding, help reduce avoidable non-urgent calls, and support more balanced workload distribution. A demand-driven nursing workflow would move smart hospital operations beyond reactive response to patient-initiated requests. Predictive nurse call intelligence offers a pathway toward more responsive, equitable, and resilient inpatient care.
Journal of Health Informatics and Digital Systems
Original Research | Open access | 20 July 2022 | Article: 71
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AI-driven Diagnostics Artificial Intelligence in Health Informatics Artificial Intelligence in Healthcare Big Data in Healthcare Clinical Data Mining Clinical Decision Support Systems Clinical Informatics Computer Vision Connected Health Systems Deep Learning Digital Health Digital Healthcare Innovation Digital Transformation in Healthcare Electronic Health Records Ethical AI in Healthcare Explainable AI Health Data Analytics Health Data Privacy Health Informatics Health Information Management Health Information Systems Health System Optimization Health Technology Assessment Healthcare Data Science Healthcare Informatics Healthcare Information Security Healthcare Management Healthcare Management Information Systems Intelligent Medical Systems Internet of Medical Things (IoMT) Interoperability in Healthcare Systems Machine Learning Medical Data Analytics Medical Data Management Medical Imaging Mobile Health (mHealth) Natural Language Processing Precision Medicine Predictive Analytics Remote Patient Monitoring Smart Healthcare Systems Telemedicine Wearable Health Technologies e-Health




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