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Clinical documentation is central to continuity of care, coding, billing, compliance, and quality measurement, yet it remains a major source of administrative burden for physicians. Artificial intelligence, especially natural language processing, has been proposed as a way to improve documentation quality, coding accuracy, billing support, and clinical workflow efficiency. This systematic review synthesised evidence from 2017 to 2023 on natural language processing methods applied to clinical documentation improvement. The review focused on automated clinical coding, note quality, billing support, computer-assisted physician documentation, and physician workflow efficiency. A PRISMA 2020-compliant search strategy was applied to PubMed, Scopus, IEEE Xplore, and Web of Science for publications from 1 January 2017 to 31 December 2023. Screening was performed in duplicate, and eligible studies were narratively synthesised by documentation domain, model type, deployment maturity, and evaluation approach. The evidence base expanded rapidly during the review period, especially in automated coding and clinical note generation. Several studies reported technically promising systems for ICD coding, documentation summarisation, and speech-derived notes, whereas billing outcomes and sustained workflow effects were less commonly evaluated. Natural language processing for clinical documentation improvement appears most mature for automated coding and note analysis. Evidence for billing support and physician workflow transformation remains less developed, particularly in prospective clinical environments.

Healthcare administration generates large volumes of textual data, including clinical notes, billing documentation, incident narratives, portal messages, and operational records. These data create administrative burden but also provide opportunities for natural language processing to support documentation, coding, communication, safety review, and workflow automation. This systematic review examined natural language processing models applied to healthcare administration from 2017 to 2024. The review focused on five domains: clinical documentation, coding support, incident reporting, patient communication, and workflow automation. A PRISMA 2020-compliant review was conducted using structured searches of PubMed, Scopus, IEEE Xplore, and Web of Science for studies published between 2017 and 2024. Eligible studies were screened by two reviewers, extracted using a structured template, and synthesized narratively by administrative domain, model type, evaluation approach, and implementation maturity. Transformer-based models were increasingly prominent across the reviewed literature, particularly in documentation support, automated coding, and clinical text classification. Clinical documentation and coding support had the strongest evidence base, while incident reporting, patient communication, and workflow automation remained less mature and less frequently evaluated in real-world settings. Natural language processing for healthcare administration is technically promising, but most applications remain at the retrospective or proof-of-concept stage. Prospective validation, workflow integration, governance, and human oversight are needed before widespread operational adoption.