Medication administration delays are a persistent patient safety and workflow problem in general medical wards. They arise from interacting pressures across nursing workload, pharmacy processes, medication availability, and patient acuity. Current approaches often rely on retrospective incident review, audit reports, or rule-based thresholds after a delay has already occurred. These methods do not provide timely support for proactive workload redistribution or pharmacy escalation. This manuscript proposes a supervised machine learning model to predict the probability that an upcoming scheduled medication dose will be delayed. The model is designed for operational use in general medical ward settings. The proposed model integrates electronic medication administration records, pharmacy dispensing timestamps, nurse-to-patient ratios, and shift-level workload indicators. A gradient boosting framework is conceptually used to capture non-linear relationships among workflow, staffing, and medication availability factors. The model would be expected to identify scheduled doses at elevated risk of delay before the administration window closes. Its outputs could support risk stratification, targeted charge nurse review, and earlier pharmacy coordination. A supervised prediction model for medication administration delay could function as an early warning component within a ward operations dashboard. Such a tool could support proactive clinical operations without replacing nurse judgment.
Hospital workflow analytics has become central to improving throughput, reducing operational cost, and strengthening patient experience. Artificial intelligence offers predictive capabilities for patient flow, staffing, resource use, and delay anticipation. This systematic review examined machine learning models applied to patient flow, staff scheduling, resource utilisation, and operational delay prediction in hospital settings. The review focused on model types, operational endpoints, data sources, validation methods, and implementation maturity. A PRISMA 2020-aligned search strategy was designed for PubMed, Scopus, IEEE Xplore, and Web of Science. Screening, extraction, risk-of-bias appraisal, and narrative synthesis were structured around hospital operations rather than clinical diagnosis. The literature was dominated by retrospective, single-centre studies focused on patient flow, especially length-of-stay, admission, discharge, and bed-use prediction. Staffing, resource utilisation, and operational delay prediction were less frequently studied, and prospective deployment remained uncommon. Machine learning for hospital operations is maturing technically but remains fragmented across isolated workflow domains. Integration across patient flow, staffing, resource utilisation, and delay management requires stronger prospective evaluation.